Ovation Data Services, Inc.

data recovery
media restoration
Ovation Data Services, Inc. (ODS) is able to offer a wide range of unique techniques for data recovery and problems caused by magnetic tape media.  Over the years, ODS has developed extensive relationships with many of the media manufactures.  In the process, we have acquired many additional tools that allow ODS to recover data that clients and competitors could not.  Problems ODS can handle include aging, hardware malfunctions, physical damaged (including cut, stretched, mangled and run-over), sticiton, overwriting, and improper handling or environmental conditions such as extreme temperatures, flooding or fire.

One of the most typical and widespread industry problem is "STICTION," which occurs when magnetic tapes decay over time.  As a result of stiction, the glue or binder holding the magnetic emulsion to the tape mylar backing breaks down.  This causes the tape to stick to the read/write heads, transport drive, or even to the media itself.  Stiction can cause catastrophic failure of the tape media or transport drive, resulting in the possible loss of valuable information - and time.  Using proprietary technology, ODS is able to recondition the tapes and stabilize the media for recovery.  The process involves reconditioning both the tape drives and damaged media.  The process allows us to recover information by a wide range of conditions.  In most cases, ODS can recover up to 100% of the data from tapes other systems have failed to read.

Damaged 9-Track Tape

 

 

proprietary technology to recover

 severely damaged media or lost data

 
Ovation Data Services can recover data from magnetic tape media damaged in virtually any manner.  That includes tapes that have become sticky, dropped into the ocean, flooded in basements, burnt in fires, trapped by customs for six months on an airport tarmac, even ones immersed into buckets of oil or run over by a forklift.  Depending on how much of the media has been affected, ODS can completely recover data after other attempts and methods have failed.

ODS can retrieve information from tapes damaged by:

  • Deterioration over time

  • Malfunctioning hardware

  • Improper handling

  • Overwriting

  • Physical damage

  • Environmental extremes, such as flooding or heat damaged

expert diagnosis and treatment

Through our wide experience, ODS has developed special expertise in handling a wide range of media problems, including:

 

sticky tape

These pose a special challenge.  Commonly known as "STICTION," the problem occurs when the glue or binder holding the magnetic emulsion to the taped backing breaks down over time causing the a tape to stick to the tape transport drive, read/write head or even the tape itself.

 

Information is literally torn off as the tapes are being read. In the process, tapes are irreparably damaged, and tape drive heads become clogged, increasing wear and tear and resulting in lost production while they are being cleaned or replaced.

 

ODS reconditions sticky tapes by "treating" them in a special environment for a period of time.  This improves the media enough to allow one last clean pass. Data can then be processed, tapes can be re-mastered and the damaged originals can finally be disposed of.

 

corrupted data

At ODS, we use proprietary software to help us either bypass bad or corrupted areas or examine the data structure bit-for-bit and recreate it.  Because we work with almost all tape media types and manufactures, we have an in-depth understanding of the architecture and mechanics of each media.

 

In some instances, manufacturers recognize our expertise and refer their own clients to us for assistance.  They may even provide us with their internal "firmware" that is not available for use by anyone outside their organization for legal or strategic reasons.  This firmware allows us to probe deeper into the content of problem tapes and recover data that would otherwise be lost or "invisible."

 

Cracked or otherwise damaged tape cases or spools

ODS has extensive experience solving this problem and has the expertise to move the original tape onto a new output.

 

As a general rule, you can help prevent such problems from occurring by storing tapes in an air-conditioned setting at a temperature between 19° and 23° Celsius (66° and 73° F.) and between 55% and 65% relative humidity. Tapes not stored in these conditions are more likely to undergo accelerated data deterioration.

 

For more information about how Ovation Data Services can use its proprietary procedures and software to salvage severely damaged data, call or write us.

 


 

OVATION DATA SERVICES, INC.      

World Headquarters and Technology & Service Center

14199 Westfair East Drive, Houston, TX 77041-1105 USA, Telephone: +1 (713) 464-1300


London - UK Data Storage Group

18 Soho Square, London, W1D 3QL United Kingdom, Tel: +44 (0)207 268 3826


 

DPTS Limited - An Ovation Data Services Company     

London - Technology & Service Center

  Unit 2.02, Crayfields Industrial Park, Main Road

St. Paul's Cray, Kent, BR5 3HP  United Kingdom, Tel: +44 (0)1689 824 777


e-mail: info@ovationdata.com      02/01/07 12:37:48 PM   

Copyright 1996 - 2005 Ovation Data Services, Inc.

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